This Epson print error 0x97 is usually encountered by people who use their printers for a long time. This kind of error shows immediately and there isn’t any indication or warning when it happens. It can affect your printer’s operation by disrupting the signal that allows the device switch off and on. You’ll be unable to use the printer until you have fixed Epson wf 3620 error code 0x97 issue.
You’ll see the Epson error code 0x97 displayed on the printer’s LED screen. This error can occur when you print, which causes the printer to stop working abruptly. The most frequent cause is Epson WF-3640 (Epson 252 Ink) or WF-4630 (Epson 786 Ink) or WF-7610 models from the Epson WorkForce Series.
What is the reason for error code 0x97?
The Epson error code 0x97 is the type of alert that is displayed when you experience an internal hardware problem with your printer. This could be caused by an error in the motherboard or another internal component issue. If this error is displayed on your screen, it’s most likely due to certain internal components in your printer aren’t working properly.
If you experience the Epson error code 0x97 in the WF-3640 printer or any other WorkForce printing device, you shouldn’t be alarmed. Follow the easy steps below to troubleshoot Epson wf 3620 error code 0x97 before sending your printer to repair shops.
Troubleshooting Methods for fix Error Code 0x97:
1. Unplug everything from the Printer
Before proceeding, you must stop any printing task and clear any jammed paper out of your printer. This is a simple procedure and could work for you depending on the root of the issue. After you have removed any paper jams, unplug all cables that are connected to the printer. These include USB cables cable wires, cable wires, power cords, as with ink cartridges.
Hold and press the Power button of the printer for one minute. After that, you can plug everything back in and reinstall your Epson ink cartridges in their slots. Click the Power button, switch on your printer, then run a test print. Check if there have been any modifications. In the event that Epson 0x97 is still present or it is returned after a couple of printed pages, go to troubleshoot method 2.
2. Reset your Printer
This troubleshooting method is identical to the first. You must disconnect all of your printer’s cables. Let your printer sit for around five minutes before proceeding. After that, press then holds down the power button for one minute. Keep pressing and pressing the Power button until you reconnect each cable. It is possible that you will need a second person’s assistance with this procedure.
Hold and press the Power button for 1 minute before you release.Test print the printer to see what improvements you can make. If you find that the Epson wf 3620 error code 0x97 for the printer persists, the third option may be the answer.
3. Clean the Print Head
Sometimes, an unclean and blocked printhead can be the cause of an Epson error code 0x97. When this happens, the best solution is to thoroughly clean the printhead. Here are the steps to cleaning the Epson printer’s printhead
Step 1: Take each cartridge, one at a time, off the printer. The ink cartridges should be placed (in an upside-down position) on the top of a clean piece of towel or piece of paper. Remove the printhead from the printer.
Step 2: Clean the printing head’s bottom thoroughly using a clean, lint-free cloth soaked with warm water. Keep cleaning the nozzle until there’s no black ink left on the fabric.
Step 3: Soak the printer in the bowl of warm water for 10 min. Do not use water that has been boiled. Set a clean, dry towel at the base of the bowl and allow the printhead to rest on top of it while it soaks. Remove your printhead out of the container and then carefully clean off any moisture and water using a dry, lint-free cloth.
Step 4: Place the printhead on the surface of a paper towel and let it dry in the air in 15 to 20 minutes. After that, you can insert the printhead into the carriage, and then reinstall all the cartridges in their slots. Then, turn on the printer to see whether there are any changes.
4. Install and update the driver of your printer.
There’s a possibility that malware could be the main reason for this Epson error code (0x97). If that’s the case, you should install or upgrade your printer’s malware security.
Final Step to fix an Epson Error Code of 0x97.
Is the Epson printer’s warranty still in force? If it’s still valid then you should contact the customer service department to assist you in dealing with your issue. You can also ask for customer support to help you with possible solutions for troubleshooting.
If support from customer service isn’t able to assist you in resolving the issue, request the replacement. This Epson wf 3620 error code 0x97 is an error in the hardware and means that your printer is not operational. Epson will replace the printer if they cannot aid you in fixing the issue. It is recommended to use your warranty prior to any other thing.
Tech Help 